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Customer Success Ambassador

ByBlacks.com Inc. is seeking two Customer Success Ambassadors to work with us this summer 2020. The position will include opportunities to learn about various systems including Content Management Systems (CMS) for building and updating websites, Customer Relationship Management (CRM) for communicating with clients, Accounting systems for invoicing, Social Media management software, and Internal Communications software.

 

JOB SUMMARY

The Customer Success Ambassador ensures that clients have the best experience in their communications with ByBlacks.com, following industry best practices.

ELIGIBLE APPLICANTS

Candidates must be between the ages of 18 to 29 with some post-secondary education and able to work part-time for two to three months.

LOCATION

Work duties will be performed remotely due to COVID-19.

APPLICATION REQUIREMENTS

Working knowledge of Microsoft Office programs, customer service and an understanding of social media marketing.

Current enrollment in communications, marketing, or business administration College/University program and familiarity with Black Canadian owned businesses is an asset.

APPLICATION DEADLINE: July 24, 2020

Applications should be submitted to This email address is being protected from spambots. You need JavaScript enabled to view it.

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